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WordPress

WordPress

Overview

What is WordPress?

Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

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Recent Reviews

Best Website CRM Tool

9 out of 10
July 02, 2022
WordPress helps our business to make it online easily. It is easy, flexible, and faster. WordPress helps me too. update posts easily as it …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (131)
    8.6
    86%
  • Mobile optimization / responsive design (129)
    8.5
    85%
  • Library of website themes (130)
    8.4
    84%
  • Page templates (128)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

3 videos

User Review: WordPress Maintains Ease of Use While Providing a Variety of Content Management Tools
02:52
Content Manager Recommends WordPress for Growing Platforms: User Review
03:04
User Review: WordPress Steps Up Blogger's Game With Its Professional Display Styles
02:49
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Pricing

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N/A
Unavailable

What is WordPress?

Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.trustradius.com/buyer…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Product Demos

WordPress. Troubleshooter. Site Header Menu Missing Or Does Not Look Like Demo Header Menu

YouTube

How to make your website look like WordPress theme demo

YouTube

WordPress [#18] How to Install WordPress theme | Theme Demo Import | How to Reset WordPress Website

YouTube

Popup Maker Demo & Review | Plugin for Wordpress

YouTube

Revolution Slider for WordPress Full Demo

YouTube

WordPress Theme 1-Click Demo Import Explained

YouTube
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.2
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

6.4
Avg 7.7

Web Content Creation

Features that support the creation of website content.

8
Avg 7.6

Web Content Management

Features for managing website content

7.9
Avg 7.3
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Product Details

What is WordPress?

Wordpress is an open-source publishing platform popular with bloggers and a content management system. The appearance of a Wordpress site and many of its functions are managed through themes, and further customizable through altering code, though altering code is not required; templates and plugins to expand its capabilities are plentiful. Wordpress features integrated link management, and a search-engine friendly permalink structure. WordPress now allows multiple blogs to exist within one installation. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

Wordpress is popular due to its simplicity and modifiability. Furthermore implementing Wordpress costs only time. Two paid versions exist. The $99 premium plan allows a user an ad free custom domain with 13GB of space and advanced customization. The $299 Business plan allows unlimited space and supports eCommerce as well.

WordPress Video

How to use WordPress, a step by step tutorial. Learn to when to use WordPress, how to install a theme, and how to use each of the program's tools.

WordPress Competitors

WordPress Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

LiveJournal and Populr are common alternatives for WordPress.

Reviewers rate Admin section highest, with a score of 8.6.

The most common users of WordPress are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(3205)

Attribute Ratings

Reviews

(1-25 of 110)
Companies can't remove reviews or game the system. Here's why
Shikher Goyal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use WordPress primarily for creating e-commerce web stores across various industries such as education, fashion, and marketing. WordPress requires no prior experience in coding to develope the webpages and we can integrate various plugings from the store to add more features to the website like - payment gateway, social share buttons. We streamline the development process, enhance functionality, and cater to the specific needs of different business sectors.
  • WordPress is user-friendly and good for SEO as well
  • Lots of customization is available through plugins.
  • User Management and access control is better than other CMS
  • Easy E-commerce Integration with woocommerce plugin.
  • Security of the website could improve.
  • Speed of the websites is not that great..after installing 7-8 plugins I've found.
  • There are various plugins of poor quality that can be improve in my opinion.
WordPress websites is well suited for sites like: - Blogs, Content Publishing, Small to Medium Business, Informational Websites, Non-profits, Informational and Non-profits webistes. Conversely, there are scenarios where WordPress might be less appropriate - Highly Customized Web Applications, Large-scale Enterprise Solutions, and Specialized E-commerce Platforms with over 2000 products listed.
Thomas Pittman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use a custom-built theme on top of WordPress platform. We also use a wide variety of WordPress plugins and integrations to complete our CMS stack including WooCommerce e-com store integration. We have a small marketing team and also several 3rd party resources that collaborate together through the platform for all website-related tasks including coding, order fulfillment, and basic edits through the WYSIWYG editor.
  • Integrations
  • Easy to Use Interface for Website Updates (WYSIWYG Editor)
  • Blog Integration and Management
  • The Backend Dashboard has become pretty bloated over time. Can be tough to navigate for non-experts.
  • Plugin management - It's a struggle to constantly stay on top of your plugins, make sure they are compatible and updated, etc. A better way to manage them all would be very useful.
  • More lightweight WYSIWYG editors - If you use an out of the box, or even customized standard template, the page weight can quickly grow and become cumbersome for speed, negatively impacting SEO scores.
WordPress is tough to beat if you are looking for a highly customizable, low-cost CMS with all the functionality that you could ever need all in one, please. There's a reason why it is the standard for custom CMS across the web and continues to remain dominant in terms of usage despite the proliferation of competitors currently in the market such as Wix, GoDaddy website builder, etc.
Alex Nejako | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
WordPress is a great platform for hosting a Web Site and its content. It not only allows you to create a Web Site and manage its content but also to host Coupons, Blogs, and other features. It has been very good as a Marketing Web Site platform, including in situations where multiple Web sites are hosted for different Divisions.
  • Coupons
  • Blogs
  • Web Pages
  • Plug Ins
  • It is a bit hard for non-technical users to administer it since the back end of WordPress involves PHP and JavaScript.
  • Some users may not like the interface for composing and publishing content or may not remember to publish their work and leave it in Draft mode.
  • There may be a need to further publicize the formal training program from WordPress with certifications. In past roles we have needed to document everything we do in it very closely and do a great deal of deskside coaching, more so than with other Web content platforms.
WordPress is very well suited for a Marketing or Web Team that has skill at creating content and coding using HTML and JavaScript. It gives you back what you put into it.
It's not as appropriate for teams with low technical skill or where there is not a dedicated HTML/Web developer. But there is enough documentation and support information out there that with dedicated effort, non-technical Users can learn to use it well.
Collins Sarkodieh Aning | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I was hired as a web developer with extensive experience to create a professional marketing and advertising platform (website) using WordPress. We required a platform similar to WordPress that would support several integrations, allow for flexibility, and yet offer frontend user-friendly usage. In order to improve the platform (website) we wanted to build, we also wanted an open source platform that allows backend coding customization. Finally, we needed a platform that would make it simple for us to fix the website SEO integration in accordance with our SEO requirements and for faster business growth.

One of the key reasons we chose to introduce WordPress was because of its ease of maintenance. We had fantastic success with WordPress because it was able to fix our problems and make our thoughts clear as we started the project.
  • Allows coding customization eg. css
  • Accept lots of plugins
  • Beautiful interface and layouts
  • SEO friendly
  • WordPress and plugin updates conflicts needs to be well reconciled to prevent website errors
  • Converting WordPress into an App should be the new focus for WordPress since Mobile App are mostly in use now
  • WordPress payment gateway functionality should be more open to allow more payment gateways
WordPress is really doing great in terms of e-commerce in Ghana, I use WordPress for all my e-commerce platforms which have been a perfect match for me any day any time. I have always recommended WordPress when it comes to e-commerce as it allows flexibility in products management, import and export of products.
Score 10 out of 10
Vetted Review
Verified User
As a developer WordPress saves me 80% development time. This Php-based CRM helps me to add custom design in the website very easily. WordPress is handy and easy to manage, even a person who doesn't have any coding experience can use WordPress. Ultimately WordPress helps us to manage our organization's website dynamically.
  • Drag and drop option.
  • Can add multiple plugins with no restrictions.
  • Easy user management.
  • Large community support.
  • Need to improve security.
The only thing I want to say WordPress is the best affordable option to design a website quickly. Before having WordPress it was very difficult to manage posts and orders but this CRM helps a lot with using WooCommerce. WordPress makes possible our work.
James Hicks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
WordPress is our CMS (content management system) of choice for all our blog content properties. Administration is extremely easy since WordPress is operated as a SaaS and does not needed to be loaded on a centralized system.
  • Flexibility - allows contributors to easily customize the content they are creating.
  • Functionality - the ability to load various plugins within the environment bring about much-appreciated functionality (i.e adding contact forms, e-commerce front-ends, photo/video galleries, etc.).
  • Security - WordPress as a platform runs more than 1/3 of the world's internet sites - with that in mind the community is laser-focused on maintaining high-security standards and ensuring that the platform is properly patched against security vulnerabilities.
  • Better controls around the inclusion of 3rd party written plugins within the Plugin Directory - search functionality and classification hasn't changed much in the past few years.
WordPress is THE platform choice for online publishing. Even for those that are knowledgeable about HTML coding, they will still appreciate the framework that WordPress provides (as you can still customize everything about your environment through CSS).
Score 9 out of 10
Vetted Review
Verified User
WordPress helps our business to make it online easily. It is easy, flexible, and faster. WordPress helps me too. update posts easily as it doesn't require any coding knowledge. One of the best things is it has a proper user management system to create users and assign them as per the required roles.
  • SEO Friendly
  • No Coding Required
  • Most of the plugins are free
  • Need to fix security system, as many times i feel comprised in security.
WordPress helps me to update the status of any work quickly also in my organization it helps to collect users' data by using Contactform7 and provides us the opportunity to showcase our business.
Vinay Disodia | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I have been using WordPress since 2013. I started with the basic blog website and till now I have delivered many Websites based on WordPress for e-commerce and other fields. It's very easy to set up and the plugin library is amazing, everything can be done in a few steps if anyone has the working knowledge. The only drawback is frequent updates and management of the plugins.
  • SEO as its have all the systematic tools to do all the work rather than in PHP or any other website management.
  • Designing- is amazing you have used in house builder or woo-commerce, the elementary page builder for your needs, and some of them with basic features are free.
  • Fast Speed for loading index page and management for cached pages.
  • Migration- in WordPress is easy to just take backup and migrate with the tools of yourself.
  • Creating free plugins for starter business of individual blogs.
  • Getting domain names from WordPress is comparatively high than other domain sellers.
  • Automatic backup should be added in the WordPress itself, right now its not available you have to use 3rd party plugins of can do manually.
A person with basic knowledge can install WordPress easily from the channel but to the actual results, you need the expert. The creating and setup with 3rd party APIs is the time taken and some time WordPress stuck. But overall you have the best tool in the market for website management.
Tom Mulhern | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use WordPress to create a stunning and interactive website for my business and the clients who hire me to build them a website. I've used it in the past to build e-commerce websites, intranet sites for companies, blogs, and many other types of websites. WordPress is a simple solution to create stunning websites in minutes.
  • Open Source.
  • Easy to manage.
  • Great templates and plugins.
  • Easy install and maintenance.
  • Dashboard interface needs update.
  • User management.
  • Updates sometimes break the site.
WordPress is a great solution for any sized business looking to launch a website for their company. I have used WordPress to build a website for a large company with thousands of clients, as well as a small podcast with just a few listeners. It really is the Swiss Army Knife of website builders and can work for most business or personal scenarios.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently using WordPress to host our corporate blog and website. It is primarily used by the marketing department to push out and update content. It helps us host our content all in one centralized location while also creating a pipeline of content to be pushed out across different content pillars.
  • Easy to navigate
  • Easy to push out new content
  • Easy to have multiple users on the platform at the same time
  • One-stop shop
  • There are lots of features, so you need to familiarize yourself with where everything is.
  • Provide more info on what each section means (particularly the meta description/SEO sections).
WordPress is the best platform to use for hosting your corporate blog or your website. It's easy to populate the various sections in WordPress and then see it get pushed live directly onto your website. You can always go in and edit any section you see fit. Super easy to use!
Score 10 out of 10
Vetted Review
Verified User
First of all, it is free. With WordPress, you don't need to know to code. It has lots of plugins and themes that make your work easier. If you choose the right tool, you can make some great websites. We were using it for our internal websites. Also, we're doing WordPress websites for customers, too. Our IT team was using it and was glad to use it.
  • It is free
  • Great optimization
  • Fully changeable user interfaces
  • Easy to use admin panel
  • Working well even in lower servers
  • Should support more extensions
  • WordPress should check all extensions that some of them contains dangerous things
  • Standard admin panel must have more customize options
  • Should be more options for security on admin panel
If you need a basic and single-page website, surely WordPress is the best and ideal option. If you are a beginner at making websites, WordPress is the first platform you should start with. You don't have to know how to code if you are using WordPress, that's why almost the best option.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
WordPress is used by our web developer, our copyrighter and product developer. WordPress is addressing our website needs including our legal educational pages, our blog posts, our landing pages, our digital product eCommerce pages, our drop shipping eCommerce pages and our general inquiry and contact pages. WordPress is the backbone of our website with specialized plugins fulfilling specific functionality.
  • Blog writing
  • Platform to incorporate a magnitude of specific plugins
  • User management
  • WordPress has a moderate learning curve when starting out.
  • Some basic website functionality could be part of the base installation such as sending email.
  • Building a truly responsive site is very challenging but I'm sure an experienced designer using the right web builder can work magic.
WordPress is super customizable which makes it perfect for any type or style of website. Although, this is also an invitation to get lost in the small details of your site. Building a site in WordPress is also fast - If you can stay focused on the most important aspects of your site, you'll have it up and running in no time.
Ramon Khan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
WordPress is simply one of the best and easiest content management systems to use. It is simple enough for first-time users to learn, yet robust enough for experienced users to get the full functionality out of a CMS if needed. It's my platform of choice when putting up a website and there is no lack of developers, themes, and plugins to help you get stuff done. When compared to other platforms, this can't be beaten for its functionality, freedom, and speed. What is solves is the ability to put up a good quality website at a low cost and with tons of functionality.
  • Content management system for blog
  • Functionality for SEO and ease of use and customization
  • Speed, speed, speed. You can make this CMS blazing fast with the right optimization and hosting.
  • The only thing I could gripe about is not having a fully fluid builder like Showit but that is it. There are similar builders like it but not that flexible.
[WordPress is well suited when] making a business website, personal website, or maybe even if you were transferring over from another inferior CMS. I also recommend growing businesses that want to have more visibility online and more control over the hosting and speed of their site.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a web designer that exclusively designs and develops websites using WordPress. It's a free/open source with a great big community so I know that I have both updates that I need for security as well as support. WordPress is very easy to use and the best thing about it is that it's really like a blank slate for whatever you want to do.
  • Very flexible - can literally build any kind of website
  • Very user friendly - with each update, the UI gets more and more user friendly so that even non developers will have a relatively easy time getting a website up and running in no time. For advanced users, there is no shortage of options on themes, plugins, etc.
  • Constant updates - the software is being updated all the time and security patches are automatically applied while other updates can be applied at a time of your choosing
  • Great community - you have only to Google any issue you might be having and are very likely to find some sort of answer or help right away and easily
  • More security for certain types of websites (financial institutions)
WordPress is basically a great option for any type of website ranging from the beginner blogger to a mid size/large company. The plethora of options when it comes to themes and plugins ensure that there is lots of functionality and something for everyone. It's great for ecommerce as well.

Where it's less appropriate is for a multinational corporation where a more advanced and/or secure network is needed - so banking websites or where an intranet is needed, etc.
Daniel Epstein | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My media company wanted to start a blog, and WordPress is currently one of the gold standards in blog writing. It has a variety of tools to both build the look and usability of a blog, but also ways to edit content to maximize search engine results and optimization. The learning curve is very steep (for me at least) but it is a very established program which means there's tons of instructional content online such as videos and how-to's
  • Built in search engine optimization makes it easy to maximize the chances your content shows up in people's searches
  • There are very substantial design tools to ensure the blog you are designing is stylish while still being very user-friendly
  • It is a very widely used program, and is updated often. These updates are automatic and ensure your website is constantly compatible with current internet technology
  • There is almost too many options, and built in tutorials are insufficient. 3rd party videos and walk throughs are almost unavoidable
  • The page design tools sometimes fight each other. More drag and drop features that interact with each other would be better
  • The ability to type a blog in Microsoft Word and then drop it into WordPress, and then have WordPress evaluate and format the document would be nice. I'm almost certain it has this function already, but I spent 3 days trying to make it work to no avail, which means the program is not easy enough.
If you are wanting to start a blog and want it to look professional, maximize your search optimization, and potentially develop a passive source of income, WordPress is a great option. Just be patient because it takes a lot of time to learn, and sometimes you have to start with a preset and then bend it into what you want it to look like, as oppose to creating it from scratch.
Travis Brown | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use WordPress for our website and have implemented WordPress for multiple companies. This has proven to be the easiest and best platform for websites. The editing interface is very easy and makes it very easy to give customers the ability to edit their site themselves. We implement WordPress for nearly every website client.
  • Great editing ability
  • Lots of plugins to increase functionality
  • Could clean-up the backend to make it even more user friendly
If you are looking for a website and you want the ability to edit content, add pages, and more, WordPress is for you. It has proven time and again to be the best platform for most websites. If you are looking for a small e-commerce site, there may be some other/better fits such as Shopify or Squarespace. However, if you aren't selling, or you need something more powerful, WordPress is the premier solution.
Lisa Keyser | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
WordPress is the most-used content management system in the world. Because of its ubiquity, we use it on about half of our clients' websites. While our current website is powered by WordPress and has been since 2015, we will be switching to a different platform later this year. Generally, it presents a quick and (mostly) free way to get a presence on the internet, with tons of free themes, plugins, and integrations that make it fairly easy to create a custom website for your business or hobby.
  • WordPress is incredibly easy to set up and get running with little to no technical knowledge. Most web hosts will do it for you, since it's so easy.
  • With thousands of themes available for free and for low cost, WordPress can accommodate any design you can imagine.
  • The community behind WordPress is generous, and there are loads of educational opportunities both online and in person to learn and connect with other users.
  • While WordPress bills itself as easy to use, some users will need to get expert help for more complex tasks.
  • Because the WordPress plugin ecosystem is so large, it's not uncommon to run into plugin conflicts. Troubleshooting those can be frustrating, and they can cause your website to crash.
  • There are some fairly basic CMS capabilities that WordPress cannot perform out of the box, which means you need to install a plugin to accomplish them. Of course, with more plugins comes more upkeep and more potential for conflicts.
WordPress is scalable enough to handle any size website, from the smallest to large enterprises, universities, and more. There are very few things that you can't accomplish with it; however, some things are more easily accomplished than others. In addition, for the non-technical DIYer, there are easier platforms, though those don't offer the scalability and portability that WordPress does. The best way to determine if its a good fit is to determine what your needs are, then figure out how you would accomplish those with WordPress. We suggest it to our clients about 60% of the time.
Jeff Huisjen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
WordPress has been a huge help in managing and creating websites both for my side graphic and web design business as well as for my clients. Through the use of their system I am able to quickly and easily setup and launch a clients new website by customizing a theme the client likes with colors, text, and layout. Because WordPress tends to be very user friendly, it's also easy to pass the management of the site over to the client once it's created.
  • WordPress websites are easily customizable
  • WordPress is very user friendly and fairly intuitive
  • WordPress is cost effective
  • If you're looking for an ecommerce platform, there may be stronger options
  • The plug and play nature of some themes lacks full customization in some areas
  • It's easy to get lost in the weeds on the backend of some Wordpress features
For my business where I create a website from the ground up and then pass the management of that site over to the client WordPress is great. From creation to the handoff it's very straightforward and it's easy to make clean and modern looking sites. Once the handoff is complete, it's easy for the client to make small changes and updates on their own. In my experience ecommerce has been a struggle with certain WordPress themes, but some of that may be the plugins the client wanted to use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At our organization, we use WordPress to build the web application that supports our machine learning models and natural language processing research work. It helps us to present our work in the most elegant and understandable way. Apart from this, we also used WordPress to build a portfolio website of our group to showcase the team members and their contribution to the research group.
  • It provides flexibility in building websites.
  • It contains number of add-ons that help in building single-page web applications like the modern web framework these days.
  • It allows users to choose from various available web templates to build a website from scratch.
  • It can be used by even novice developers who just started building web sites.
  • The huge number of available visual templates makes it difficult to chose the best one for the purpose of building a website.
WordPress is one of the best tools available to build responsive and attractive websites. It can be used by both new developers and professionals to develop cool and useful web applications. Designing and web framing using the WordPress is so easy and flexible, which means one can experiment with the thousands of available templates and build an application that is best suited for them.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've used Wordpress for more than a decade at various organizations and in my own personal life. I've used it largely for blogging, sharing our news and content with my organizations' audiences. Due to its nature as a blog, it allows for a more casual tone and a more direct way to speak directly with our users.
  • Ease of use
  • Robust features
  • Variety of attractive themes
  • Has been slower to keep up with competitors in overall look and design
  • Limited options for use other than a traditional blog
I think Wordpress works great at a blog platform or as a very limited website. It would not be a great option for those interested in trying to use it as a traditional website.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use WordPress to host our marketing websites for our companies and products. We do graphic design in house and outsource custom theming and development to freelancers. WordPress being so popular means that the availability of freelancers for just about anything you would want to do in WordPress is available at reasonable cost.
  • Broad User Base
  • Open Source Flexibility
  • Fast to get started
  • Breaking changes with Plugins & Themes
  • Security, Backups, & Updates easily forgotten about
  • Managed WordPress becomes a trade off between flexibility and ease of management
WordPress can made to do just about anything with the low cost to get started, which makes it popular, which means it often gets used where it is not the ideal solution. The low barriers to entry mean there's many people out there who use and sell WordPress solutions with a large variance in quality. Many people don't understand that sites created with WordPress need to be maintained with constant care and feeding to patch security issues, and do not budget their time, money, and other resources accordingly leading to frustration.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using WordPress in our organization for an internal-facing tech support documentation site for our digital learning platform. Our client services representatives reference this site when troubleshooting client issues, and our digital content managers use it as a reference as to how to build content on the platform. It is not used by any other department, as far as I know.
  • You can control who has access to the site and what parts of the site different users have access to. Great for when different roles use the same site.
  • You can format tech support articles with pictures, step by step instructions, etc.
  • The theming is flexible, especially if you know how to incorporate HTML or CSS into your site.
  • The interface takes some getting used to and there can be kind of a steep learning curve for new site editors/creators
  • It suffers slightly from too much complexity. There are a lot of formatting options, particularly once you get into the CSS world, and it can be overwhelming for the non-tech-savvy
  • Unless you have systems that are integrated with WordPress, if you have a lot of users who need access to different parts of your site, it can be cumbersome for the admin to handle.
WordPress is a great solution for getting product documentation out to a wide audience. If you have capable admins who are familiar with content management systems, they should pick it up quickly. It is not for organizations without a lot of tech-savvy folks who are able to manage and update the tool on a regular basis.
James Crook ☛ Business Coach for Massage Therapists ☚ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use WordPress as our website platform for a range of different websites that we use in our business. We have our main business website with our marketing and information etc, then we also run an eCommerce site and 3 different membership portals for delivering online training. WordPress allows us to flexibly create these sites, to control membership logins, to charge for individual purchases or recurring memberships, and to allow various members of our team and admin staff to add and update pages inside our membership portals.
  • WordPress is so popular that it has thousands of addons, creating huge flexibility to handle almost any need you can imagine
  • WordPress can be set up to allow users at various levels to access or edit different pages or areas within the site. This is perfect for membership sites.
  • WordPress has thousands of different visual themes and huge flexibility within the design system so that it can look and feel the way we want our brand to be represented.
  • WordPress has a huge array of plugins and visual themes available, which makes it super powerful but also, unfortunately, means it is sometimes difficult to know the best or easiest way to accomplish a specific goal.
  • When editing a site, the default built-in editor is clunky to use, so we always install one of the freely available "visual editor" plugins that helps with page layout and editing.
  • The "plain" wordpress that is first installed is quite basic and it needs plugins and themes to make it work better. These are readily available but if you've never used them before it can be difficult to set these up.
If you want to create a simple website, quite cheaply, and you don't have much technical knowledge, then Wordpress is a good place to start because there are so many tutorials you can follow to help you along the way. And you will need guidance the first time!

It's also incredibly flexible so it becomes even more appropriate when creating sites like eCommerce or membership sites, or other more complicated developments. The code is "open source" so if you want a customized experienced web developer can edit the actual code running the site and create literally any type of experience or interaction that is needed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The basis of my business is selling via the Internet, namely, through the website. I chose WordPress as the CMS for my website. The online store functionality also required the WooCommerce plugin. Many people think that WordPress is only suitable for blogs, however, I dare say that the combination of WordPress and WooCommerce allows you to create great online stores. WordPress has a great user-friendly interface and allows you to create a full-fledged website in just a few clicks.
  • Free open source CMS.
  • Comprehensive documentation.
  • User-friendly interface.
  • Unfortunately, WordPress still doesn't have a built-in backup functionality.
  • There is also no built-in SEO functionality.
First of all, WordPress is a free and open source Content Management System. At the same time, it is very popular CMS. So, you can be sure that you will have a modern and secure CMS for a long time, as well as existing technical support.
WordPress is extremely loyal in its requirements for the website developer. In general, no knowledge of web development is required.
June 15, 2021

WordPress

Score 7 out of 10
Vetted Review
Verified User
Incentivized
WordPress runs a few of our smaller sites on campus. It has been a tool that is easy to adopt and the admins are generally happy with it. I like that you can use the add ons that make sense for what you are trying to deliver with the software.
  • Flexibility
  • Easy hosting options
  • Too many options
It's a good solution but not great. I do like it but it's not for everyone or for everything. I would not be using this in a major enterprise that has significant web content, as it's not the right fit for that. Small and medium-sized businesses can benefit.
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